Having trouble submitting form?

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    Asked on October 30, 2020 at 10:41 AM

    Hi im having an issue submitting a form for my school. They say there's not problem but i keep on getting this error message so maybe it's something I'm doing? I submitted the link and the screenshot of the error message I keep on getting.

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    Answered on October 30, 2020 at 12:36 PM

    Hello Brittney! There might be an issue with the credentials being used for the payment integration gateway of this form but we'll need to troubleshoot it.

    As you don't own this account, it won't be possible for us to provide you with any further information on this. But if they contact us, we'll be glad to assist.

    I hope you understand.

    Thank you!