How to gain access to an account?

  • Michael Koshakow
    Asked on October 30, 2020 at 10:49 AM

    Hello Jotform team!

    Someone on our team made a from here some time ago that now needs updating. Unfortunately we've lost track of who own the account that made and therefore have no way of updating it. Would you be able to help us find out which account made the form, get access to said account, or just take down the form all together so we can recreate it on a new account?

    The form we're trying to update can be found here. We'd appreciate all the help you can offer!

    Thanks so much,

    Michael Koshakow

  • Richie JotForm Support
    Replied on October 30, 2020 at 12:27 PM

    The form is under the account uniteduniforms2020. If you don't have such access to the account, you my try cloning the form.

    Guide:https://www.jotform.com/help/42-how-to-clone-an-existing-form-from-a-url

    If you need further assistance, let us know.

  • Michael Koshakow
    Replied on October 30, 2020 at 1:01 PM

    You've just cleared up so much headache; thank you! That's all we needed.