Embedded form on wordpress stuck on please wait.

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    Asked on October 30, 2020 at 11:47 AM

    I created a petition in JotForm. Then embedded it into a WordPress blog using HTML code. When I fill out the form an hit "Submit" I get a message "Please wait..." but it just freezes there without anything happening.

    Page URL:

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    Answered on October 30, 2020 at 02:49 PM


    I was able to replicate your issue on your website. The form itself is fine, but there seems to be a problem with the script that sends data after clicking on "Submit".

    I opened up dev tools and I saw this:


    By looking at how your form is embedded (with an iFrame), I can see that there is the "sandbox" parameter. I suggest that you remove it, or that you change it to sandbox="allow-forms". (related solution I have found)

    1604083739_5f9c601b22c58_2020-10-30 14_4

    In any case, you will have to change a line of code in your page's source code in order for the form to submit properly. I believe this can be done through WordPress.

    Let us know how we can be of any further assistance,

    Thank you!

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    Answered on October 30, 2020 at 03:28 PM
    Hi Simon,
    Unfortunately, I don’t have the skill set to change the code.
    Can you talk me through the process?
    OR Is there another way for me to embed the the JotForm into the website?
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    Answered on October 30, 2020 at 06:54 PM

    Thank you for reaching support,

    Instead of the current embed option you have, can you use the iFrame method, that way script conflicts will be avoided.

    Here is the guide: https://www.jotform.com/help/148-getting-the-form-iframe-code

    You may paste this instead:







       allow="geolocation; microphone; camera"




       min-width: 100%;






    I hope that helps.