When I send my form link through text message it is not opening

  • Connie
    Asked on October 30, 2020 at 12:27 PM

    The link being send to people through text will not open.

  • Kat JotForm Support
    Replied on October 30, 2020 at 3:28 PM

    Hi there,

    Happy to help!

    Could you please provide some more details in regards to which link you are referring to?

    Are you sending people your form through text message? You should be able to simply copy and paste your Form URL into a text message. Here's how to find your form URL: where-to-find-my-form-url?

    Please note that the URL you provided in your question will not work as you have prefaced the link with "Http://' which adds this value into the link itself: Http://form.jotform.com/203034927320042

    1604086025 5f9c6909e5494  Screenshot 10

    Could you please try copying and pasting this link into your text messages and see if it works then? https://form.jotform.com/203034927320042

    If you do need to type out the link, simply typing form.jotform.com/203034927320042 will auto-populate the "http" value in front and there is no need to type this.

    I hope this helps! If we can assist with anything further, please let us know.