Missing Form

  • Astarrynightphotography
    Asked on October 30, 2020 at 12:58 PM

    Hello,


    I seem to be missing a form. I don't recall deleting it, but I am not able to find it.


    How can I find the submission and the document that was signed?


    Thanks so much!

    Alecia

    Page URL: https://form.jotform.com/Astarrynightphotography/teha-ryans-wedding-photography
  • Astarrynightphotography
    Replied on October 30, 2020 at 1:02 PM

    I was able to find it.

    I didn't realize my "Archived" forms wouldn't show up when I clicked All Forms or did a search. Maybe that could be something changed in the future?


  • John Support Team Lead
    Replied on October 30, 2020 at 4:57 PM

    We're glad to know that you were able to find the form now.

    We understand that you want to show all the forms even archived ones when you click on 'ALL FORMS' folder. However, this defeats the purpose of having the ARCHIVE folder.

    When you clicked ALL FORMS, only disabled and active forms will be shown as those are being counted against your FORM LIMITS, unlike Archived forms that do not count.