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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    absence de notification après une soumission

    Asked by dwservices on September 11, 2013 at 12:01 PM

    Bonjour,

    Depuis quelques temps, je ne reçois plus de mail d'alerte quand l'un de mes clients remplit un formulaire.

    Alors qu'avant c'était le cas.

    Pourriez-vous me dire si j'ai modifié par erreur l'un des paramètres ?

    Ou y a-t-il une autre raison ?

    mon identifiant    : dwservices@free.fr

    Merci pour votre réponse.

  • Profile Image

    Answered by pinoytech on September 11, 2013 at 12:22 PM

    Hi,

    Your email address is in our bounce list upon checking which causing the issue.

    Result: dwservices@free.fr is IN the bounce list  

    Reason(s) : 5.4.7 - Delivery expired (message too old) 421-'Too many spams from your IP=(199.255.193.234), please visit http://postmaster.free.fr/'

    I've already remove it for you. It should be working fine now.

    If you need further assistance, feel free to contact us again at anytime.

    Have a nice day!