Integration with Airtable not working

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    Asked on October 30, 2020 at 03:48 PM


    I've followed all the instructions for integrating my form with an Airtable table. I made sure all the fields are the same type in both. Despite all of that, none of the form fields show up in the drop down menu when I try to map my Airtable to them. I'm not sure what I'm doing wrong?



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    Answered on October 30, 2020 at 06:57 PM

    Hi Camille, thank you for contacting JotForm support.

    As per checked on your form, it seems that it is not currently integrated with AirTable.


    I have also cloned your form and integrated it with our AirTable test account and it seems that the integration is working fine. I was able to map the form field with the Airtable column.


    Please try to redo the integration again by following this guide:

    I hope this will help. Let us know if you have further questions.

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    Answered on October 30, 2020 at 08:28 PM
    Got it - for some reason I had followed those steps but it didn't work.
    This time it did. Thanks!