Integration with Airtable not working

  • Profile Image
    ImmigrantARC
    Asked on October 30, 2020 at 03:48 PM

    Hi,


    I've followed all the instructions for integrating my form with an Airtable table. I made sure all the fields are the same type in both. Despite all of that, none of the form fields show up in the drop down menu when I try to map my Airtable to them. I'm not sure what I'm doing wrong?

    Thanks,

    Camille

  • Profile Image
    Jovanne_A
    Answered on October 30, 2020 at 06:57 PM

    Hi Camille, thank you for contacting JotForm support.

    As per checked on your form, it seems that it is not currently integrated with AirTable.

    1604098125_5f9c984d91757_8.png


    I have also cloned your form and integrated it with our AirTable test account and it seems that the integration is working fine. I was able to map the form field with the Airtable column.

    1604098565_5f9c9a05a66ff_9.png


    Please try to redo the integration again by following this guide: https://www.jotform.com/help/561-how-to-integrate-jotform-with-airtable

    I hope this will help. Let us know if you have further questions.


  • Profile Image
    ImmigrantARC
    Answered on October 30, 2020 at 08:28 PM
    Got it - for some reason I had followed those steps but it didn't work.
    This time it did. Thanks!
    ...