Ticket Purchase widget does not update

  • elks317rv
    Asked on October 30, 2020 at 4:45 PM

    Ticket Purchase widget does not update anymore...

    It worked fine for the past 14 weeks BEFORE you changed submissions to a table. 

    I was able to delete the submissions every week and the widget reset to 5 available for each time slot. Now it does not.

    How can I reset it now?

  • Niko_N
    Replied on October 30, 2020 at 7:39 PM

    Hi,

    We apologize for the confusion.

    Please note that once the submission is deleted from Tables, it is still stored in the Trash folder for 30 days. Thus, if you want Ticket Purchase not to consider them still, please delete submissions from Trash folder as well:

    1604100980 5f9ca374503a6  Screenshot 10


    1604101018 5f9ca39a82bc7  Screenshot 21

    Please give a try and let us know if the issue persists.

    Thank you!

  • elks317rv
    Replied on October 31, 2020 at 2:28 PM
    Thank you - that fixed it.
    ...