The account says "Form not found"

  • Profile Image
    springbenoit
    Asked on October 30, 2020 at 09:20 PM

    When I click on my Link for my form it says "Form not found"


    HELP!!

  • Profile Image
    roneet
    Answered on October 30, 2020 at 10:12 PM

    Your account is suspended because the form in your account was flagged as a copyright logo scam.

    1604110343_5f9cc807a1101_

    We understand this might not be the case with your form, yet we had to act according to the general rule to be in compliance with our Terms: Free accounts with non-corporate emails showing suspicious forms must be suspended immediately. 

    In order to reactivate your account, kindly provide us the following information:

    1. The URL where your forms are used.

    2. Your website or proof of affiliation to a legitimate institution.

    3. Share with us a document that will prove that you're authorized to use the said logos.

    We also need you to change your registered email to a corporate one to avoid getting flagged again by our phishing detector.

    Send these proofs to reviewers@jotform.com with Thread #2670454 as your subject. We will let you know about the status of your account after a thorough review of your proofs.

    Or, we can just remove the logos and lift the suspension of your account.

    Thanks