Custom URL not working

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    PinkLink2301
    Asked on October 30, 2020 at 11:19 PM

    we changed our username - based on the below is this the reason my link isn't functioning properly? please advise.



    This is a re-post of a comment on How to Create a Custom URL of a Form?

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    Lorenz_A
    Answered on October 30, 2020 at 11:44 PM

    Hi there,

    Correct, custom URL to stop working if you change your username. You will need to set it up again by following this guide below.

    https://www.jotform.com/help/261-how-to-create-a-custom-url-of-a-form?

    I hope this helps. Let us know if you need any further assistance.