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shellyruthAsked on October 31, 2020 at 9:31 AM
Good morning. I really need some help/guidance. I modified a jot form from last year that had the wrong email and PayPal attached to it. It's for our Christmas mini sessions. We had several people book and I am certain the money is going to a shutdown PayPal account and the emails are going to an account that is no longer open. I forget to check this part after I modified the form. Could you please help me? My name on jot form is shellyruth and the email is photo@shellyruth.com. The email attached to the jot form was info@brunchd.co and the PayPal account was out old business account from last year. My cell is 1 (765) 278-8689 if someone could call to help us that would be fabulous. I am trying to get in contact with PayPal too. Thank you so much
shelly johnson
shelly Ruth photography
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roneetReplied on October 31, 2020 at 10:13 AM
I believe you are referring to the form:
https://www.jotform.com/build/93005300801137
You may disconnect the form from the current PayPal account and then re-connect to the new PayPal account:
Let us know if you have further questions.
Thanks.