Unable to login

  • Sergey Vilkov
    Asked on October 31, 2020 at 11:35 AM

    Good afternoon.

    I can't log in to Your portal from my email.

    I can't reset my password either, the system won't let me.


    Why? What is the problem? Fix it!

  • John Support Team Lead
    Replied on October 31, 2020 at 2:30 PM

    Hello Sergey - If you're referring to this account: bubliigroupllc, I can see that it's already deleted. This is the reason why you cannot login to it nor reset its password.

    If the deletion is by accident, let us know so we can reactivate it.