What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Am I going to lose any data if I downgrade my account to free?

    Asked by Wild_Elements on September 11, 2013 at 04:29 PM

    hi, could i seek a little reassurance please, that if we downgrade to the free account, we won't loose any data?

    we are a small voluntary organisation and want to regulalry switch on/off depending on our activities (during term time we won't be using the forms, but use them alot during holidays time, if it makes sense...)

    Many thanks, Resi

    thanks
  • Profile Image

    Answered by khrisell on September 11, 2013 at 04:38 PM

    Hello Resi,

    Even when you cancel your Premium account subscription, you will not lose any of your forms or your data.

    Please feel free to contact us if you need any further assistance. 

    If it is a new topic, we recommend that you open a new thread so that we could assist you better and avoid any confusion.

    Thank you for using JotForm. :)