Am I going to lose any data if I downgrade my account to free?

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    Asked on September 11, 2013 at 04:29 PM

    hi, could i seek a little reassurance please, that if we downgrade to the free account, we won't loose any data?

    we are a small voluntary organisation and want to regulalry switch on/off depending on our activities (during term time we won't be using the forms, but use them alot during holidays time, if it makes sense...)

    Many thanks, Resi

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    Answered on September 11, 2013 at 04:38 PM

    Hello Resi,

    Even when you cancel your Premium account subscription, you will not lose any of your forms or your data.

    Please feel free to contact us if you need any further assistance. 

    If it is a new topic, we recommend that you open a new thread so that we could assist you better and avoid any confusion.

    Thank you for using JotForm. :)