Cannot login, incorrect username and password.

  • Rita Wyatt
    Asked on October 31, 2020 at 4:48 PM

    I did requested a password reset, but didnt receive a response.

    regards

    Rita Wyatt

  • Kenneth JotForm Support
    Replied on October 31, 2020 at 6:56 PM

    Thank you for reaching support,

    I have sent the password reset link to the email address: rita.wyatt66@gmail.com.

    Please note that the reset link expires after some time, please check your spam folder as well to see if the email is routed there?

    Here is the related guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    I hope that helps.

    Best.