Cannot login, incorrect username and password.

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    Rita Wyatt 
    Asked on October 31, 2020 at 04:48 PM

    I did requested a password reset, but didnt receive a response.

    regards

    Rita Wyatt

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    Kenneth_C
    Answered on October 31, 2020 at 06:56 PM

    Thank you for reaching support,

    I have sent the password reset link to the email address: rita.wyatt66@gmail.com.

    Please note that the reset link expires after some time, please check your spam folder as well to see if the email is routed there?

    Here is the related guide: https://www.jotform.com/help/489-how-to-reset-jotform-account-password

    I hope that helps.

    Best.