How to set up the option where there is no shipping charge for pickup?

  • rosies3bs
    Asked on October 31, 2020 at 5:26 PM
    The next issue is setting up the option where there is no shipping charge for pickup. I've read the FAQ's on the "form calculation widget" and how to integrate it into square. However, I want to be able to "sell products' in square instead of "user defined amount", is there anyway around this? Thanks in advance.
  • Girish JotForm Support
    Replied on October 31, 2020 at 5:30 PM

    I checked your form https://form.jotform.com/202978913269166 and currently, you have set up the payment type as "Sell products":

    1604179763 5f9dd7333c1e1 0111 5 Screenshot 10

    If you do not want a shipping charge, go to the Shipping tab in your payment settings and toggle the option below to NO:

    1604179802 5f9dd75ac08e0 0111 6 Screenshot 21

    Do review and let us know if this helps.


  • Melissa S.
    Replied on October 31, 2020 at 6:11 PM

    Thank you for your response Gerard, and sorry for not being clear enough. I still need the shipping option but not for pickup orders. I want to know if I can take off the shipping for orders that want pickup, but keep it an option for orders that want shipping without switching my square to "users defined amount". Thank you

  • jonathan
    Replied on October 31, 2020 at 7:32 PM

    Thank you for the clarification on the requirements. Unfortunately there is no option to have a custom Shipping Cost if using the SELL PRODUCTS payment type.

    I assumed you already found out that the customized solution was to use "User Defined Amount" payment as you can create custom items/products and do custom calculations for the shipping cost which all can be send to the payment field.

    User guide : How to Pass a Calculation to a Payment Field

    If you really need to use SELL PRODUCTS, the only workaround I found so far was to set a duplicate item/product that includes the shipping cost in the amount. You will need to disable the Shipping Cost option in the payment field.

    Example:

    1604186910 5f9df31eee845 zzz 2020 11 01 Screenshot 10

    You'll just have to indicate in the item/product descriptions which item have deliver/shipping amount.

    I also recommend checking on Special Pricing and Sub Products options in payment fields.

    What is Special Pricing

    Create Sub-Products Based on a Product Option

    I hope this help. Please let us know if you need further assistance.







  • Melissa S.
    Replied on November 2, 2020 at 12:16 AM

    Thank you, Johnathan!