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Not receiving notifications.Asked by TheWhiteHorse on September 12, 2013 at 03:01 AM
Not receiving notifcations on the two forms above, and only sometimes customers are receiving auto-responses.
The email address the notifcations need to be sent too on both forms are firstname.lastname@example.org
JotForm email responses two forms
Sorry for the inconvenience that may have caused. I've check your email address and its not on our bounce list. Your mail log shows this also:
/var/log/jotform/amazonSES.log:[12/Sep/2013:08:00:44 +0000] 32451870653859 AmazonSES Sent email to email@example.com - MessageID:00000141112fc15a-aa283376-d1a9-420f-8d5f-e5e2c4aa5e18-000000 - RequestId:6bd096e3-1b81-11e3-be3e-ab141740654c
Have you tried already checking you email spam/bulk folder? If not, can you please give a try?