What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I cancel my subscription?

    Asked by Kevia Monroe on September 12, 2013 at 11:50 AM

    How do I down grade my account so not to be charge 9.95 for the month of October?

    charge my account
  • Profile Image

    Answered by EliezerN on September 12, 2013 at 01:44 PM

    Thanks for contactinf us.

    In order to cancel your subscription please follow this steps: 

    1. Go to the Account page.

    2. Then, select Billing option from the left side menu.

    3. Finally switch to the Starter Plan.

     

    If you need further assistance about this topic, please let us know.

    Thanks for using Jotform.