What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    [Signup issue] username already taken

    Asked by Terri Sween on September 12, 2013 at 01:48 PM

    I was trying to sign up for a new account.  Each time I try I receive a message saying that the username is taken.  I went as far as havenattheinn1727317273 but still, I receive the message that the username is taken.  this does notseem possible to me so perhaps there is some other issue.

    thanks

    name User Name message thanks
  • Profile Image

    Answered by pinoytech on September 12, 2013 at 02:47 PM

    Hi,

    We apologize for the inconvenience that may have caused. I've check the said username and it's still avaible. Can you please try to clear your browser cache and cookies the signup using the link bellow?

    http://www.jotform.com/signup

    If you need further assistance, please let us know.

    Thank you!