[Signup issue] username already taken

  • Profile Image
    Terri Sween
    Asked on September 12, 2013 at 01:48 PM

    I was trying to sign up for a new account.  Each time I try I receive a message saying that the username is taken.  I went as far as havenattheinn1727317273 but still, I receive the message that the username is taken.  this does notseem possible to me so perhaps there is some other issue.

    thanks

  • Profile Image
    pinoytech
    Answered on September 12, 2013 at 02:47 PM

    Hi,

    We apologize for the inconvenience that may have caused. I've check the said username and it's still avaible. Can you please try to clear your browser cache and cookies the signup using the link bellow?

    http://www.jotform.com/signup

    If you need further assistance, please let us know.

    Thank you!