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    How do I get the Thank You message to change?

    Asked by lethompson on September 12, 2013 at 02:35 PM

    When I first created this form the Thank you after submission said "Thank you for your registration. We look forward to seeing you on September 16th for your first meeting"

     

    We have since gone in and changed the Thank You message but it doesn't seem to change. I have saved and refreshed and everything and still am getting the same message. Yet no where on the form builder does it say that.

     

    Please advise.

    Page URL:
    http://firstbaptistgray.org/#/get-involved/mops

    Thank You message message Form Builder saved
  • Profile Image

    Answered by jedcadorna on September 12, 2013 at 03:00 PM

    Hi, Please follow this steps on how to change the Thank you message.

    1. Click on the Thank you button

    2. Click on the radio buttong that says Thank you message and hit next

    3. modify your thank you message.

    ty

  • Profile Image

    Answered by lethompson on September 12, 2013 at 03:09 PM
    Thank you for responding but that is exactly the problem. I have changed it and it will not change on the link. I have saved the form. Reembeded the link. Refreshed my webpage. I even changed it to the Default Thank You page and nothing happened. Then I tried doing the custom URL and nothing happened.
    Nothing changes. The wording that I get when I submit a form is not the wording that is on the form builder in the Thank You section.

    Laura Wright
    Director of Children and Education Ministries
    478-986-3098, ext. 5
    laura@firstbaptistgray.org
    FBC Family Ministry LOGO 2013 SMALL

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    JotForm Support

    Answered by jonathan on September 12, 2013 at 04:03 PM

    Hi Laura,

    I test submitted the MOPS Registration form from this website http://firstbaptistgray.org/#/get-involved/mops , which is this form http://form.jotform.com/form/91231754287  and I got this Thank You message after submission.

    I checked the form, and this was the correct Thank You page setup.

    Is this not the right Thank You message? If not, can you please tell us what should be the expected TY page/message.

    Thanks.

  • Profile Image

    Answered by lethompson on September 12, 2013 at 04:06 PM
    Yes. That is the correct message. That is not the message we have been getting though.
    Glad it is working now.

    Laura Wright
    Director of Children and Education Ministries
    478-986-3098, ext. 5
    laura@firstbaptistgray.org
    FBC Family Ministry LOGO 2013 SMALL