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    I am not receiveing my submission emails again.

    Asked by justed on September 12, 2013 at 04:08 PM
    Please could you check your bounce list again for info@vangovans.co.ukCould you tell me why this keeps happening now, it seems like this happens every month now and I am not happy about it or cold you tell me how I can stop it happening.Thanks
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    JotForm Support

    Answered by ashwin_d on September 12, 2013 at 05:01 PM

    Hello justed,

    Email address info@vangovans.co.uk is in our bounce list for following reason:


    info@vangovans.co.uk is IN the bounce list  

    Reason(s) : 5.4.7 - Delivery expired (message too old) [Default] 552-': Recipient address rejected: Mailbox message count quota exceeded, pl=

    ease try again later.'

    I have removed it from our bounce it and it should be working fine now. The error message says that your mailbox is full and you should delete some messages.

    Thank you!