What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Sending different email notifications based on entered email address within specific timeframe

    Asked by postmeit on September 12, 2013 at 04:36 PM

    I want to be able to limit the number of email notifications sent:

    Hi I am trying to solve a problem and think this would achieve what I need.

     

    I would like to limit the number of canned email notifications (based on a condition) sent to 1 or 2 a day based on an email address, but not limit the number of entries that they can make.

     

    eg If none from that email today then send this as first reply. If another entry from that email then send a second different email... and so on.

    I know that you can limit the number of entries to a form based on a field which I guess i because you are querying a new entry against all prievious entries - so would logically think this should be possible too. It would add a great deal of flexibility and make sending emails based on conditions for various workflows much easier.

     

    Possible?

     

    Many thanks and thanks for such a great product...

     

    Regards, William

     

     

    Screenshot
    email email notifications Emails problem
  • Profile Image
    JotForm Support

    Answered by Mike_T on September 12, 2013 at 05:12 PM

    Thank you for contacting us.

    We do not have such an option, so I have created a feature request ticket and forwarded it to our Development Team. They, will consider the request. It might be implemented in the future, but we can not promise anything at this time.

    We will let you know if we have any updates.

  • Profile Image

    Answered by postmeit on September 12, 2013 at 05:30 PM

    Thank you Mike. My fingers are crossed!

    Do let them know if they want to learn more of why or how etc they can contact me anytime.

    Regards, W

  • Profile Image

    Answered by postmeit on September 12, 2013 at 05:34 PM
    H Mike and thanks - not sure if this uploaded or not - could not see it on
    my post - here is a screenshot example which might make it easier to
    understand what I was hoping for.
    Kind regards William
  • Profile Image
    JotForm Support

    Answered by Mike_T on September 12, 2013 at 05:58 PM

    We can not receive attachments on the posts (except the first thread post).

    Can you please upload your image somewhere and share the image url with us? For example, you can upload it to us: http://www.jotform.com/help/image_upload.php

    Thank you.

  • Profile Image

    Answered by postmeit on September 12, 2013 at 06:04 PM
    Thanks Mike. I have uploaded to the link sent
    Here is the form number 10993914829 if it helps.
    Have a good evening.
    Regards, William