I cannot return to the Pay step The payment method you entered is no

  • momenesmat
    Asked on November 3, 2020 at 9:35 AM

    hi

    I cannot return to the Pay step

    The payment method you entered is not supported in my country

  • Ashwin JotForm Support
    Replied on November 3, 2020 at 10:38 AM

    The guide you are checking on how to cancel your PayPal subscription. I did check your account "momenesmat" and found that you only have a free account.

    Do you want to upgrade your account or cancel subscription? Do you have any other account which is upgraded?

    Please let us know and we will take a look. If you want to upgrade your account, you may like to take a look at the following guide which should help you: https://www.jotform.com/help/331-how-to-upgrade-my-account

    We will wait for your response.