I cannot return to the Pay step The payment method you entered is no

momenesmat
Asked on November 03, 2020 at 09:35 AM

hi
I cannot return to the Pay step
The payment method you entered is not supported in my country

This is a re-post of a comment on How Can I Cancel My PayPal Subscription?
Ashwin

Jotform Support

Answered on November 03, 2020 at 10:38 AM

The guide you are checking on how to cancel your PayPal subscription. I did check your account "momenesmat" and found that you only have a free account.
Do you want to upgrade your account or cancel subscription? Do you have any other account which is upgraded?
Please let us know and we will take a look. If you want to upgrade your account, you may like to take a look at the following guide which should help you: https://www.jotform.com/help/331-how-to-upgrade-my-account
We will wait for your response.