Adding second email/notification is not working - it still sends to 'default email' only

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    emmagoddard
    Asked on September 13, 2013 at 05:37 AM

    Hello, 

    I am trying to add a second client email in Notification 2, I have entered the new email into Recipient Email field.  

    However, it still sends the Test Email AND the email from the form on the website to my 'default email' used in Notification 1

    I have posted this question before and was told to try submitting the form from the website as a user normally would, not just the Test Email, but this does not work. 

    Please help!

    See below screenshots: 

  • Profile Image
    gori-mathew
    Answered on September 13, 2013 at 05:57 AM

    Hi,

    Please try following the guide I provided in the other thread you created earlier and do let us know the feedback so that we can be able to know how to assist you further.

    http://www.jotform.com/answers/267682-Adding-second-email-notification-is-not-working-it-still-sends-to-default-email-only#1

    Please reply to the other thread for consistancy on the progress on resolving the issue.

    Thanks!