What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Issue with product ordering form

    Asked by emilk on September 13, 2013 at 06:27 AM

    Dear JotForm team,

    Working on a form I have encountered a small problem. I have placed a payment wizard, chose ‘users can select multiple products’ and ‘show total on the form’, and then I have placed three products for which I have enabled an option to insert custom quantity.

    I have just encountered a situation where person has clicked all three products but left the quantity zero – and the system let him through. Since I don’t seem to find an option to disable user to continue unless they set the quantity or to remove tick boxes and leave just quantity fields, I am asking you for help in solving this problem.

    The form I am creating is available at bit.ly/ucbeniki

    Thank you for your help,



    Page URL:

  • Profile Image

    Answered by jedcadorna on September 13, 2013 at 08:11 AM


    To fix this one I have changed the default value to 1 instead of 0 so that when user orders from you they will start from 1 instead of 0. Kindly look at this cloned form. Let me know if you have other questions.