- p32taylorAsked on September 13, 2013 at 10:36 AM
I'm trying to downgrade my plan to the free version, but I'm receving an error message.
- khrisellAnswered on September 13, 2013 at 12:14 PM
I can see that it is still in premium subscription. I can cancel and downgrade your account on your behalf. Would you like me to proceed and cancel your paid account? I will wait for your confirmation so that I can proceed to the downgrading of your account. Thank you.
- p32taylorAnswered on October 23, 2013 at 08:57 AMHi, yes, please downgrade my account.
- gori-mathewAnswered on October 23, 2013 at 09:18 AM
As per your request we have unsubscribed your your Premium subscription, your account is scheduled to downgrade to the Free plan on 2013-11-24
Please do let us know if you need further assistance.