I am not receiving email

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    Farrulh
    Asked on September 13, 2013 at 11:37 AM

    I dont get email after submitting the form............ please help.

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    Welvin
    Answered on September 13, 2013 at 01:35 PM

    Hi,

    Good day! I've check your Email Address, and so far, it is stable and working base on our Email Logs. I would suggest checking your Email Notification Settings and make sure to used our recommended settings which is noreply@jotform.com as the Sender Email, see screenshot below:

     

    Also, since you are using Hotmail Free Address, I would suggest following the below steps;

    Please go to your Hotmail Account > Inbox Options > Filters and reporting settings and set it to "Standard":

    After that, add noreply@jotform.com to your Safe Sender List or Contact List.

    Inbox > Options > Safe and blocked senders > Safe senders

    Lastly, check your Spam Folder and see if all your notifications are there.

    Thanks

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    fmoazzem1
    Answered on September 13, 2013 at 09:43 PM
    thank you very much............... its working now. greatRegards
    Date: Fri, 13 Sep 2013 13:35:12 -0400
    To: fmoazzem1@hotmail.com
    Subject: Re: I am not receiving email