- FarrulhAsked on September 13, 2013 at 11:37 AM
I dont get email after submitting the form............ please help.
- JotForm SupportWelvinAnswered on September 13, 2013 at 01:35 PM
Good day! I've check your Email Address, and so far, it is stable and working base on our Email Logs. I would suggest checking your Email Notification Settings and make sure to used our recommended settings which is firstname.lastname@example.org as the Sender Email, see screenshot below:
Also, since you are using Hotmail Free Address, I would suggest following the below steps;
Please go to your Hotmail Account > Inbox Options > Filters and reporting settings and set it to "Standard":
After that, add email@example.com to your Safe Sender List or Contact List.
Inbox > Options > Safe and blocked senders > Safe senders
Lastly, check your Spam Folder and see if all your notifications are there.
- fmoazzem1Answered on September 13, 2013 at 09:43 PMthank you very much............... its working now. greatRegards
Date: Fri, 13 Sep 2013 13:35:12 -0400
Subject: Re: I am not receiving email