What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I want to cancel my account and stop monthly subscription fee.

    Asked by Alicia Lewis on September 13, 2013 at 11:42 AM

    I have not used this account in over 2 years and i just noticed i am getting bill every month.. try to log on and cant get to the account to cancel. please contact me to cance this account. my numbe is 561.632.8760 or email. Please

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    Answered by khrisell on September 13, 2013 at 02:04 PM


    As per to your request, I have set your account to free and all your subscription have been cancelled.

    You will no longer be billed monthly for your JotForm account.

    Is there anything else we could help you with?

    Feel free to contact us if you need any assistance.

    Thank you.