Forms not being forwarded to my email again

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    Asked on September 13, 2013 at 04:22 PM

    Had this problem before all of a sudden forms are not being forwarded to my email address


    These are the form pages






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    Answered on September 13, 2013 at 05:51 PM

    We apologized for the inconvenience this has caused you, I found out that one of your emails are in our bounced list. I had already removed your email from our bounce list and you should be able to receive emails again.

    Result: is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 550-'Message contained spam content (anti= spamcloud.spam.SEO_in.UNOFFICIAL)'

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    Answered on September 13, 2013 at 10:48 PM

    Thank you - this is the 2nd time this has been an issue.  Hope the last...Thanks again.

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    Answered on September 14, 2013 at 01:02 AM

    Hello 3genter,

    Please refer to this guide to prevent this issue to happen in the future.

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.