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  • Profile Image

    Forms not being forwarded to my email again

    Asked by 3genter on September 13, 2013 at 04:22 PM

    Had this problem before all of a sudden forms are not being forwarded to my email address

     

    These are the form pages

     

    http://promostuff4u.com/Promotional-Products-Reseller-Application.html

     

    http://bizarremarketing.espwebsite.com/ContactUs

     

    http://bizarremarketing.espwebsite.com/QuoteRequest

     

    http://promostuff4u.com/blog/bizarre-marketing-consultant-order-form

     

    http://promostuff4u.com/blog/bizarre-marketing-reseller-order-form/

    Page URL:
    http://promostuff4u.com/Promotional-Products-Reseller-Application.html

    email forwarded problem reseller
  • Profile Image

    Answered by jedcadorna on September 13, 2013 at 05:51 PM

    We apologized for the inconvenience this has caused you, I found out that one of your emails are in our bounced list. I had already removed your email from our bounce list and you should be able to receive emails again.

    Result: tim@promostuff4u.com is IN the bounce list

    Reason(s) : 5.3.0 - Other mail system problem 550-'Message contained spam content (anti= spamcloud.spam.SEO_in.UNOFFICIAL)'

  • Profile Image

    Answered by 3genter on September 13, 2013 at 10:48 PM

    Thank you - this is the 2nd time this has been an issue.  Hope the last...Thanks again.

  • Profile Image

    Answered by khrisell on September 14, 2013 at 01:02 AM

    Hello 3genter,

    Please refer to this guide to prevent this issue to happen in the future.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.