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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Keeping web page at the same place when closing popup form

    Asked by mrsp31wannabe on September 13, 2013 at 07:50 PM

    Hi, I would like to know how to change the form so that when it is closed, the webpage doesn't go back to the very top. I'd like to keep the page where it is so the reader can merely continue on.

    Page URL:

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    JotForm Support

    Answered by Tasha on September 13, 2013 at 08:05 PM


    The url that you sent above does not work. Can you please re-send the correct url so that we take a look at the issue that you are having and provide a solution?


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    Answered by mrsp31wannabe on September 13, 2013 at 10:25 PM

    I'm so sorry...I sent you the preview page. The correct page is here: http://crazy8ministries.com/wp/?page_id=805

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    JotForm Support

    Answered by Welvin on September 14, 2013 at 07:57 AM


    Unfortunately, that is how our Lightbox Embed Method works. What I could suggest to prevent this from happening is by embedding your form using our Popup Method. This methods allow you to put up parameters to stay the form in the center of the page and would prevent it from scrolling or jumping to top.

    Choose "Popup" method when embedding your form:

    You can use this Popup Generator: http://webtools.live2support.com/jspop.php to control the position of the window.