- Becky RaymondAsked on September 15, 2013 at 03:56 AM
I specified that an upload field should only take .jpg, .png, and .gif files. However, when I actually upload one of those types of files, I get the following error:
You can only upload following files: .jpg .png .gif
And, you can't clear the field after that -- it just keeps trying to upload files.
I tried it with several formats -- with and without asterisks before the extension, with and without commas between the file types.
The first two upload fields are having the problems -- the last one is fine because I removed the restriction.
Can you help?
- jedcadornaAnswered on September 15, 2013 at 05:25 AM
Thank you for contacting us, It's pretty odd that you have tried to remove commas, put some asterisk etc. etc.. but you still getting some error, When I tried to clone your form I just used comma instead and it works. Kindly take a look at the cloned form that I made. http://form.jotformpro.com/form/32572067889973 If this is exactly what you want feel free to clone it.
Let me know if you have other questions.
- Becky RaymondAnswered on September 16, 2013 at 05:03 AM
That worked! So it looks like no periods, no astersisk -- only commas -- does the trick.