Cannot access jotform form Nigeria. We are using a Paid service and will require you help resolve.

Cannot access jotform form Nigeria. We are using a Paid service and will require you help to resolve .

Please kindly provide more details about the issue, so we will be able to escalate this to our backend team. For instance:

1) Are you able to log in to your account through https://www.jotform.com?
2) Are you able to log in to your account using the Mobile Forms app?
3) Are you able to view and submit published forms?
4) Is there are any specific errors you receive?

Please provide screenshots with the errors if possible. Any additional information would be appreciated.