What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Free plan question...

    Asked by Ruth Hills on September 16, 2013 at 01:24 AM

    Hi there

    We were recommended to use Jotform for our new wesbite. We are looking at setting up a question and answer survey that will then be used to assist us in giving a "free" 10 minute phone consutlation with the potential client.

    As we are unsure yet how many people will be using this free service, we may only get 10 submissions per month - if we were to get more 100 submissions in a particular month, will the addtional responses not work or will we be notified that we need to upgrade to a paying plan?

    We do not have a form in place yet but I have added our URL of the page that it will be linked to.

    Thank you in advance.


    Page URL:

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    Answered by gori-mathew on September 16, 2013 at 02:20 AM

    Hi Ruth,

    You are correct, in the free we offer 100 submissions per month when the limit is almost reached we will send you a notification email on upgrading to the paid plan to get more submissions.

    Please let us know if you need further assistance.