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    Why did my form change?

    Asked by pattyfreier on September 16, 2013 at 02:32 PM

    My form used to be 3 columns wide.  I've received a call that the columns no longer align correctly and when I try to edit it, my first column doesn't even show.  What happened?


    The url is www.bruckmansmoving.com.

    The moving and stroage checklist is the form having the problem on the rates and inquiry tab.  The room categroies have shifted and no longer align with the items in those particuar rooms and the form itself doesn't let me see those categories when I go i n to edit it.  HELP! 

    Page URL:

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    JotForm Support

    Answered by Mike_T on September 16, 2013 at 03:09 PM

    Thank you for contacting us.

    We do not change our users' forms. Please check your account history using the account settings page:


    As far as I can see, the first column is actually depends on your web page code. It is not the part of the form.

    It is probably that you have changed the form or your web page layout, so the columns do not match now.

    Can you please check your web page layout with the web building application that you use for this website?

    If you need any further assistance on this, please let us know.