What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Leftover Submissions

    Asked by CDPHComm on September 16, 2013 at 04:07 PM

    If I hypothetically forget to check my submission before the end of the month, what happens to those submissions and if they are still around do they count against my quota for next month? Thanks.

    Submissions next check thanks
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 16, 2013 at 04:48 PM

    Hi,

    The submission counter is reset every first day of the month, if you reached your monthly submissions limit, your form will be disabled until the monthly submissions counter gets reseted again. There is no leftover submissions. 

    The already made submissions will remain at your account and  will be accesible any time, the submission limit resides just at the quantity of submissions that your form could receive per month.

    Thanks

    please let us know if you need further assistance

    thanks

  • Profile Image

    Answered by CDPHComm on September 16, 2013 at 04:58 PM

    Thanks for your promptness. So if I left up 4 submissions, the next month rolls around, those 4 submissions won't disappear and my limit will not be lowered to 96 to compensate?

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    JotForm Support

    Answered by Tasha on September 16, 2013 at 05:16 PM

    That is correct. At the beginning of each month your submission limit will be reset to 100 with the free jotform account and all your older submissions will still be availble to you.

    Thanks!