How do I cancel my subscription

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    Asked on September 16, 2013 at 06:20 PM

    It looks like Jotform is not the right product for me.  I need to cancel my subscription.  How do I do that?

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    Answered on September 16, 2013 at 06:50 PM


    To cancel your subscription please follow the steps below. 

    1. Log into your PayPal account

    2. Find the latest payment you made to us

    3. Click on your subscription number

    4. Click on "Cancel Subscription" button.

    When you cancel your subscription you will not be charged again. But your account will stay Premium until the time you have paid for expires.