Paypal Pro subscription question

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    Asked on September 16, 2013 at 06:53 PM



    I recently signed up for Paypal Pro and setup a form to take recurring paying through with a jotform/paypalPro.

    MY questions is:

    If this clients card stops working or if for some reason the payment doesn't process correctly, how many times will it continue to attempt to take the payment, how will I know if the payment was unsuccessful in the first place, and how will I reactivate the subscription (through paypalpro or through jotform somehow?)

    Also, If I am using PaypalPro to take payments through a form, do I need to make sure it is a secure form by using the secure link version, or because it is processing via paypalPro is this already covered?


    Thank you.

  • Profile Image
    Answered on September 16, 2013 at 11:05 PM

    On regards to Paypal, we only provide the connection (the integration) , anything regarding to billing handling, etc should be consulted to Paypal Support.

    Regarding to embedding a form using the secure link version, this is also possible, please check the guide below

    How can I receive SSL Submissions?

    If you have more questions let us know