What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Email Notification Configuration

    Asked by salscom on September 16, 2013 at 10:05 PM

    I have changed the email notification Recipient email address and it still goes only to default email address.



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    JotForm Support

    Answered by EltonCris on September 17, 2013 at 02:05 AM


    Did you make an actual submissions with your form? Clicking "Test Email" button would only send a test email to your account email address not on the form recipient emails. Also, please ensure you've followed this guide: Finding out E-mail Address used for submission notifications

    Let us know if you still have issues with your forms. Regards!