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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Cambio de titular

    Asked by agustín on September 17, 2013 at 06:49 AM

    Quisiera hacer un cambio de titularidad del contrato.

    Me podrian indicar los pasos a seguir.

     

    Muchas Gracias. Saludos.

  • Profile Image
    JotForm Support

    Answered by Welvin on September 17, 2013 at 10:40 AM

    Hi,

    I have translated your inquiry using Google Translate, but the result isn't too understandable for me. What are you trying to ask is you want to transfer or give your account to anyone else including the payment methods of the current subscription?

    If yes, the process are the following;

    1. We will cancel your subscription and send you a refund for this month charge

    2. If the new owner of this account wants to change the username, we can do that.

    3. Then the new owner can re-upgrade using the new username using his/her own Credit/Debit Account details, including the name, Email Address and Address.

     

    Thanks

  • Profile Image

    Answered by agustín on September 18, 2013 at 03:15 AM
    Lo que necesito es que la facturas vayan a otro nombre, so cambiar los
    datos de facturaci, el sistema de pago NO cambia,
    DATOS NUEVOS DE FACTURACI:
    GSC9,S.L.
    C.I.F.: B-93047793
    C/ PINDARO, 6
    29010 - MAGA
    2013/9/17 JotForm Support Forum