- uwsaAsked on September 17, 2013 at 10:37 AM
I made the changes to it yesterday, however, it keeps getting sent out with last years information. What is wrong?Page URL:
- JotForm SupportguilledutraAnswered on September 17, 2013 at 11:24 AM
did you try by deleting your actual email notification and creating a new one?
Select "Setup & Embed" tab from your form builder.
1 - Click on "Email Alerts" icon
2 - Select your email notification, then click on "Delete Email" at the left-bottom of the windows
once you deleted the actual notification, please click on "Email Alerts" again, then "Add New Email".
make a test submission to see if the email alerts is working fine again with the new configured email notification
hope it helps
please let us know if you need further assistance
- uwsaAnswered on September 17, 2013 at 04:39 PM
Thank you. This did the trick.