What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    not getting form entrys

    Asked by bpugh on September 17, 2013 at 11:08 AM
  • Profile Image
    JotForm Support

    Answered by guilledutra on September 17, 2013 at 11:41 AM


    could you explain more about your problem, do you receive any error message when you try submitting your form? emails notifications are not reaching your email account?

    If you are not getting your email notifications plase follow this guide about settign up rom email notifications,


    Please provide more information about your request in order to give you better help.


  • Profile Image

    Answered by bpugh on September 17, 2013 at 11:58 AM
    Sorry. I was able to resolve it on my own with the FAQ. I just needed to be patient.
    Great product. We are beta testing it in the hopes of subscribing very soon.
    Thanks for the prompt response.
    Bryan Thomas Pugh
    Executive Director
    Brain Injury Association of Maryland
    2200 Kernan Drive | Baltimore, MD 21207-6665
    Phone: 410.448.2924 | Toll-Free: 800.221.6443 | Fax: 410.448.3541
    pugh@biamd.org | [30thanniversary-7.jpg] | [facebook_icon_00157]
    1983 - 2013 Thirty years of creating a better future through brain injury prevention, education, advocacy
    and promotion of research.
  • Profile Image
    JotForm Support

    Answered by ashwin_d on September 17, 2013 at 12:27 PM

    Hello Bryan,

    I am glad to know that you were able to resolve the said problem yourself. 

    As you are still testing, don't hesitate to contact us if you have any questions.

    Thank you!