What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account Over Quota. My forms will be disabled even after switching to non SSL?

    Asked by Sasi Kumar on September 17, 2013 at 02:29 PM

    I provided an SSL link to a form I created without realizing they are capped at 10 per month.  After receiving a notice about it, I switched it to non-SSL, but the notice states that the my forms will be disabled, seemingly regardless.  Will the form be disabled even after I disabled SSL?  If so, can this be corrected?

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    JotForm Support

    Answered by ashwin_d on September 17, 2013 at 03:27 PM

    Hello Sasi,

    You have reached the allowed submission limits. This is the reason your forms are disabled. Warning emails are sent whenever you reach close to your allowed submission limits. Haven't you received the warning emails?

    I have manually reset your SSL counter and your account is now active. Please be informed that we can reset the counter only once. You should stop using the secure forms urls and secure embed scripts should be replaced by non secure embed scripts.

    Thank you!