What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Remove my email from bounce list.

    Asked by julio.navarro on September 17, 2013 at 07:46 PM

    Hi, 

     

    I can't received any email from jot form. I'd like to do it but the system told to contact you. What can I do?

    bounce list bounce email
  • Profile Image

    Answered by khrisell on September 17, 2013 at 08:25 PM

    Hello,

    I have removed your email address from the bounce list.

    Please refer to this guide to prevent this issue to happen in the future.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.