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    Thank You Page - Back button Issues

    Asked by jefftrank on September 17, 2013 at 10:31 PM

    Client asks why, from the thank you page, one can use their browsers back button and see their information?

    I have it set up like this:


    From the primary navigation tab "Product Order Form" I have linked to his secure link.

    Would it help with the "back button issue", for me to make the tab go to a page and from that page a button to link to the form?  Just thinkin'.  I have a page here that could contain the button.



    Your swift reply will be much appreciated!  Thanks!

    Bob Petelle

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    Answered by Cesar on September 18, 2013 at 01:53 AM

    Hello jefftrank,

    Yes, it would help that the tab button would contain a page such as:


    and also could embed the Form in to that page using the iFrame Method. Embedding the form would allow the user to avoid navigating away form the site to fill out the form.

    Related Articles:

    Another approach would also be to cutomize the behavior of the thank you page. So that once the user submits his/her form. They will be sent to a page just like the products.html. And from that page on they can use the tabs on that page to navigate as they desire.

    To create the Thank You Page - Custom URL:



    If you need additional assistance. Do let us know.