What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My client wants a custom message following the customers order rather than the default message.

    Asked by jefftrank on September 17, 2013 at 10:35 PM

    After the customer completes the form and hits submit.  He wants it to have a custom message of pretty good length ALSO incorporating an email address they can click.  Is this possible?

    Bob Petelle

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    Answered by gori-mathew on September 18, 2013 at 01:02 AM


    This is possible you can customize the thank you message that comes after the users click the submit button.

    To setup Customize the  Thank you Message. Just follow the steps below.

    1. Click Setup & Embed

    2. Click Thank You

    3. Select Thank you Message on Pop-up screen and customize your thank you message.

    Let us know if you have further questions with that. Thank you so much!