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    "i accept" checkbox doesn't show up in chrome / safari, but works in firefox

    Asked by Mark Grandi on September 18, 2013 at 03:49 AM

    I am doing website work for a client, and they have set up a 'become a vendor' form on their website, hosted on Big Commerce, which uses templates as well as pages from a database to create the final webpage. On this 'vendor' page, the html to actualy insert the form is simply

     

    <script type="text/javascript" src="//form.jotform.us/jsform/30678434237155"></script>

     

    It seems to work fine in firefox, but on chrome and safari (aka webkit), the 'i accept' checkbox on the bottom doesn't show up, its just hidden behind something and i'm not sure why its not showing up, as it appears to be there in the web inspector

     

    the site: http://www.shopboxhill.com/become-a-vendor/

    Page URL:
    http://www.shopboxhill.com/become-a-vendor/

    Screenshot
    checkbox JotForm hidden jsform
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    Answered by pinoytech on September 18, 2013 at 08:00 AM

    Hi,

    Sorry for the inconvenience that may have caused. I've check your website where your form is embedded, I was able to replicate the issue. Have you tried already embedding your form code into your website using iFrame method? If not, please give a try.

    http://www.jotform.me/help/148-Getting-the-Form-iFrame-Code

    Here's your iFrame code:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="//www.jotform.us/form/30678434237155" frameborder="0" style="width:100%; height:1835px; border:none;" scrolling="no"></iframe>

    If you need further assistance, please let us know.

    Thank you!