What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Adding 1 more feature to the payment forms

    Asked by Lasse Smith on September 18, 2013 at 06:12 AM

    Hi Jotform

    I am a big fan of your service and advising others to use it.

    The problem I am having is your great payment forms needs 1 extra feature to make it awesome and that is the option to add a file after payment.

    So when the customer has paid, they are given a download option.

    I am sure that adding this function and even taking extra monthly charge for it would still make it a great sellable product for Jotform.

    I would buy it.

    The market right now for systems that can manage downloads is either too advanced / heavy or too expensive.

    Another revenue stream for you could be file hosting the file(s).

    The downloads could also be included in limitations on emails sent and raise the monthly Premium / Economy subscribers.

    Please make this! :-)

    Emails JotForm problem product
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    JotForm Support

    Answered by guilledutra on September 18, 2013 at 08:54 AM

    Hi,

    I'm afraid that you can achieve what you are looking for by using a custom "Thank You message", once the user succeed in the payment process, it can be redirected to a custom thank you page where you can add the download link.

    Please check this user guide about setting  uo a Thank You message.

    http://www.jotform.com/help/211-Setting-Up-the-Thank-You-Page

    Any other way could be using our form autoresponders, once the user made the payment, it will receive an automatic email notification containing your download link.

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    Hope it helps

    please let us know if you need further assistance

    Thanks