Jotform Mobile App > Image Upload Preview widget: Uploaded images are not appearing in submissions in the mobile app.

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    Shapiro_Michael
    Asked on November 10, 2020 at 10:59 PM

    Hello Jotform! We absolutely love your product.

    We noticed that when viewing responses in the app (Photo Upload Preview widget), the images do not appear.

    I found a previous thread that said this issue was resolved but I think it has come back: https://www.jotform.com/answers/2297885-Mobile-Forms-App-Image-Upload-Preview-widgets-not-showing-photos-in-submitted-data

    1605067128_5fab617834d9c_IMG_4F4F1663EF8


  • Profile Image
    Vick_W
    Answered on November 11, 2020 at 01:34 AM

    Hi there,

    I'm looking into this for you and will get back to you shorlty.

    Thanks.

  • Profile Image
    Vick_W
    Answered on November 11, 2020 at 01:40 AM

    Thank you for reporting this. I'm able to replicate the issue in a cloned form and in a new form as well. I'm escalating it to the backend team. Please note that we can not provide an ETA on this right now but as soon as an update is available we will inform you here.

    Thanks.

  • Profile Image
    birant
    Answered on December 31, 2020 at 07:43 AM

    Hello,

    This issue should be fixed. Please update your app to get the latest changes. If you need further assistance, please reach us again.

    Best regards,