When submitting the form, getting a secutiry check that says "I'm not a robot".

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    Matteo_Malvino
    Asked on November 11, 2020 at 02:57 AM

    Hello, I see a common problem, at the end of the form submission there is a secutiry check, "i'm not a robot" stuff that are blocking people to submit form, is confusing.

    I know it can be based on IP, but I don't care, I want to remove it, is that possible?

    Thanks

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    Jed_C
    Answered on November 11, 2020 at 04:50 AM

    I have now forwarded this to our L2 team so they can whitelist your username. We'll let you know here once it's done.

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    uygar
    Answered on November 11, 2020 at 08:43 AM

    Hi,

    We whitelisted your username. Sorry for the inconvenience.

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    Matteo_Malvino
    Answered on November 11, 2020 at 09:28 AM
    thanks for the quick help
    Inviato da iPhone
    ...
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    Matteo_Malvino
    Answered on December 07, 2020 at 04:55 AM
    Hello i still see the problem!
    Il 11/11/20 15:45, Matteo ha scritto:
    ...
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    roneet
    Answered on December 07, 2020 at 06:39 AM

    We have conveyed your message to our backend team. We will inform you as soon as we receive any news on this.

    Thanks.

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    Matteo_Malvino
    Answered on December 10, 2020 at 10:55 AM
    Hello, any news?
    Il 07/12/20 13:39, Jotform ha scritto:
    ...
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    Gaetan_B
    Answered on December 10, 2020 at 11:42 AM

    Hello Matteo,

    Thank you for reaching out.


    Apparently, they're still working on the issue.

    Thank you for your patience, we will update you as soon as possible.


    Gaetan