What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    One of my fields does not appear in the reports section!

    Asked by branzburg on June 11, 2010 at 01:35 PM
    I have a form that has about 20 fields; among them is 'first name' and 'last name'. when i try to create an excel report, only 'last name' appears in the list of fields; 'first name' does not. the data is there. it just does not show in the reports section.

    any ideas?

    thanks.

    jeff branzburg
  • Profile Image
    JotForm Founder

    Answered by aytekin on June 12, 2010 at 02:03 AM
    We are aware of this bug. It should be fixed next week.
  • Profile Image

    Answered by branzburg on June 12, 2010 at 07:00 AM
    thanks. besides the excellent product, you folks always answer questions quickly and follow up with excellent service. Users appreciate that!
  • Profile Image

    Answered by americanpiepizzas on July 21, 2010 at 02:58 PM

    The first name is still not appearing on my reposrt.  Any chance this will be fixed soon

    raycin3@yahoo.com

  • Profile Image
    JotForm Founder

    Answered by aytekin on July 22, 2010 at 07:26 AM

    It is still in our bug list. But I also added your bug report to it. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on July 29, 2010 at 07:44 AM

    This is fixed now. Run the Reports wizard again and you should see the First Name question on the list. Check that to include it on your reports.